Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unwashed, unworn and with tags still attached. Returned items will be inspected once received, and items that do not meet our policy will be shipped back at customers expense. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Youniqueyou21@yahoo.com. Please note that returns will need to be sent to the following address: 521-A Bay St, Midland ON L4R 1L2, Canada
If your return is accepted. Returns are at the customers expense. Items sent back to us without first requesting a return will NOT be accepted.
You can always contact us for any return questions at Youniqueyou21@yahoo.com.

Refunds 

*NO REFUNDS.

Returns for exchange or store credit note only, within 7 days of receipt of purchase.

We will notify you once we’ve received and inspected your return, and let you know if its approved or not. If approved, you’ll be issued a credit note. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

FINAL SALE ITEMS
- Sale Items

- Intimates including underwear, bralettes, bodysuits & swimwear

- Sunglasses & jewellery

- Skincare & body care products

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.